Frequently asked questions
Q: How do I know what size generator my facility needs?
A: Sizing your generator correctly is key. At PowerChampions of Greenville, our job is to remove that stress and figure this out for you. We assess your site’s total electrical load, startup currents, future growth, and any mission-critical systems (such as servers or life-safety equipment). Then we match an appropriately rated system with the right OEM manufacturer, so you get reliability, not just horsepower.
Q: What’s included when you install a generator?
A: With our turnkey generator installation, we handle the entire process from start to finish. We provide all necessary services and coordinate with any additional vendors so you don’t have to. Before we start up and commission your generator, every installation complies with local AHJ requirements and relevant codes, including NFPA 110 and NEC standards. Our team ensures your system is installed safely, operates correctly, and is fully compliant—so your backup power is ready when you need it most.
Q: Can I rent a generator instead of buying one?
A: Absolutely. Our rental fleet includes portable trailer-mounted units available for short-term or long-term use — ideal for outages, construction, maintenance windows, or special events. We deliver, set up, and monitor the unit, so you stay powered without asset risk.
Q: How often should my generator be serviced?
A: While generator usage and operating environment vary, a good general guideline is to schedule a full professional service at least once a year, in line with most manufacturer recommendations, which are usually annually or every 200 operating hours, whichever comes first.
For facilities with critical power needs—such as hospitals, data centers, and manufacturing plants —more frequent inspections and tests (semi-annual or quarterly) may be recommended. Additionally, weekly or monthly visual checks can help detect early signs of wear, leaks, or system problems before they become serious.
For generators that fall under NFPA 110, including those serving healthcare and life-safety systems, additional testing, documentation, and maintenance activities may be required beyond standard manufacturer guidelines to ensure full compliance and system readiness.
Q: What if I need help outside normal office hours?
A: Just like your generator, we’re on call 24/7, 365 days a year. If you experience a failure, outage, or urgent issue, our emergency team is ready to respond. You’ll reach a live operator, not just a voicemail, and we’ll mobilize quickly to keep your operations running.
Q: What makes PowerChampions of Greenville different?
A: We combine national-level expertise with local service. Our technicians are certified, experienced, and based in the Upstate area. We offer 24/7/365 dispatch, fast response times, and the full backing of the PowerChampions Network — so you get the best of both worlds: big-industry capability and hometown reliability.
Q: What manufacturers of generators do you service?
A: We have factory-trained and certified technicians in the following manufacturers: Cat, Cummins, Generac, Kohler, MTU, Blue Star, Gillette, Baldor, Katolight, MultiQuip, Doosan, Hi-Power and others.
We'll Call Back to Your Phone Number
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium.